Privacy Policy

Effective Date: 20 Oct 2022

Last Updated: 20 Oct 2022

Utility Ranger, LLC (“Utility Ranger”) has created this privacy policy in order to demonstrate our commitment to your privacy. The following discloses our information gathering and dissemination practices relating to Utility Ranger’s websites, mobile applications, the delivery of our services and other interactions with you (collectively, the “Sites”). Please note that this privacy policy only applies to those Sites that post a link to this privacy policy, and when you access any external links from Utility Ranger’s Sites (including any Utility Ranger subsidiary Sites), such external websites may have different privacy policies from the Sites and Utility Ranger is not responsible for the privacy practices of such external websites. We encourage you to read all privacy policies posted on the web sites that you visit.

In addition to reading this privacy policy, please review our Terms of Use, which governs your use of the Sites and our services. If you do not agree to our Terms of Use and the ‎collection, use and sharing of your information as detailed in this privacy policy, please do not ‎access or otherwise use the Sites.‎

Our practices are subject to applicable laws in the places in which we operate. This means that we engage in the practices described in this notice in a particular country or region only if permitted under the laws of those places. Please contact us at team@utilityranger.com with any questions regarding our practices in a particular country or region.

Information We Collect

Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Personal Information

We may ask for personal information which may include one or more of the following:

• Name
• Email
• Social media profiles
• Date of birth
• Phone/mobile number
• Home/mailing address

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

Use of Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. We may use cookies to personalize your interactions with our Sites. You do not have to accept our cookies and you may set your browser to restrict their use and you may delete them after they have been placed on your computer or mobile devices. If you do not accept or delete our cookies, some areas of our Sites may take more time to work, or may not function properly. Under the laws of certain countries, cookies may be served, as long as individuals have provided their consent, having been given clear and comprehensive information, in particular about the purposes for which their personal data will be processed. Effective consent may be provided by using your browser settings, as long as you take positive action. Before using Utility Ranger Sites, you are advised to check your current browser settings to ensure that the settings reflect your consent for Utility Ranger to place cookies on your devices.

Collection and Use of Information

Utility Ranger may also collect additional information from your web browser each time you visit one of our Sites. We may collect information about the pages that you visit and the time spent on each web page or area of the Sites, the promotions or advertisements that you click on, and other actions that you take while using our Sites. This information may include your Internet Protocol (“IP”) address, the type of browser, the time that your browser was used to access our Sites, and the referring web site’s address. We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”), to help us analyze use of the Sites. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners/.

We may collect personal information from you when you do any of the following on our website:

• Use a mobile device or web browser to access our content
• Contact us via email, social media, or on any similar technologies
• When you mention us on social media

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

• to enable you to customize or personalize your experience of our website
• to contact and communicate with you
• for analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms
• for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you
• to enable you to access and use our website, associated applications, and associated social media platforms
• for internal record keeping and administrative purposes
• to comply with our legal obligations and resolve any disputes that we may have
• for security and fraud prevention, and to ensure that our sites and apps are safe, secure, and used in line with our terms of use

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.

We do not sell, lease, or license your personal information to third parties.

We may share your personal information with service providers that provide certain services to us, including, without limitation, website hosting services, credit card processing, product promotions, order processing and shipping services, and visitor surveys. We take commercially reasonable steps to ensure these service provider adhere to the security standards we apply to your personal information and we prohibit them from using your information for their own marketing purposes.

Utility Ranger may also disclose your personal information as is necessary to: (a) comply with a subpoena or court order; (b) cooperate with law enforcement or other government agencies; (c) establish or exercise our legal rights; (d) protect the property or safety of our company and employees, contractors, vendors, suppliers, and customers; (e) defend against legal claims; (f) help with internal and external investigations; or (g) as otherwise required by law or permitted by law. We may disclose your information to others in connection with the sale, merger, acquisition or financing of a Utility Ranger company, or in connection with any transaction that involves the sale or assignment of some or all of our assets, including during the diligence process.

We reserve the right to provide non-personal information, such as aggregated data, to third parties.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

Children’s Privacy

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.

Notice to California Residents

If you are a California resident, please email us at team@utilityranger.com for additional information about your privacy rights.

Residents of California may also, under §1798.83, known as the “Shine The Light” law, request ‎‎‎and obtain from us, once a year and free of charge, information about categories of personal ‎‎‎‎information (if any) we disclosed to our affiliates for direct marketing purposes and the number of affiliates with which we shared personal information in the immediately ‎‎‎preceding ‎calendar year. As stated above, we do not sell your personal information to third parties. If you are a California resident and would like to make such a request, ‎‎‎please submit your ‎request and identify that you are requesting information under “Shine The Light” and send the request in writing to us at team@utilityranger.com

International Transfers of Personal Information

The personal information we collect is stored and/or processed where we or our partners, affiliates, and third-party providers maintain facilities. Please be aware that the locations to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy.

Your Rights and Controlling Your Personal Information

You always retain the right to withhold personal information from us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information you understand that we will collect, hold, use and disclose it in accordance with this privacy policy. You retain the right to request details of any personal information we hold about you.

If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email-database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy

We may occasionally update this notice. If we make significant changes, we will notify users in advance of the changes through the Utility Ranger app or through email. We encourage users to periodically review this notice for the latest information on our privacy practices.

Use of our services after an update constitutes consent to the updated notice to the extent permitted by law.

Contact Us

For any questions or concerns regarding your privacy, you may contact us at team@utilityranger.com or mail us at:

18117 Biscayne Blvd
Suite #2440
Miami, FL 33160